Usage and billing
See how much of your plan you are using, when it resets, and where to change your plan, invoices and payment method.
Your plan comes with monthly allowances. Team settings → Usage shows how much you have used, and Team settings → Billing is where you change the plan.
The usage page
Team settings → Usage shows three things over time:
- Events: everything the tracking script sends
- Orders: the sales Clakta records
- AI usage: how much of your monthly Assistant allowance you used
Next to the chart you see the totals for the period, the split per project and the date your allowance resets. You can filter by project, and download any view with Export → Download as CSV.
When it resets
Allowances are monthly and reset on your team's billing date, shown as "Usage resets on …" on the usage page. That is your team's own day, not the first of the month. Unused allowance doesn't carry over.
Change your plan
In Team settings → Billing you change plan, switch between monthly and yearly, update your payment method and download invoices. Upgrades apply right away, and your data and settings stay the same either way.
Retention follows the plan you are on. Going from Business (unlimited) to Pro (2 years) makes anything older than the new limit unavailable. Export what you need first. See Data retention.
Team owners can manage billing. The Billing role is for someone in finance who needs invoices and plan management without seeing your results. See Members and roles.
When you go over a limit
Clakta returns an error instead of silently dropping data. If your system sends orders through the API, log that error and get alerted, so no order is lost without you knowing.
If you are close to a limit:
- Look at the split per project on the usage page: often one project is responsible
- Check which events the script records automatically in Project settings → Script. Scrolls in particular create a lot of events; turn off what you don't use
- Upgrade if the growth is real
Look at the usage page at the start of each cycle, not the end. Finding out on the last day leaves you no time to act.
Activity and API logs
- Team settings → Activity: what changed in the team, and who changed it when
- Team settings → API logs: the requests made with your API keys, the first place to look when an integration fails
Related articles
Members and roles
Invite people to your team, see what each of the four roles can do, and choose which projects each person can see.
API keys
Create keys so your system can talk to Clakta, choose what each key can do, and keep them safe.
Plans and limits
What each plan includes, which limit you are likely to reach first, and when to upgrade.